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computer repair

Computer Repairs West End

Whether you're having problems with your computer, or you just need some help with computer-related things, Norm's Computer Services is just a call away. I offer home and business computer repairs in West End for all sorts of computers.

Whatever's going on with your desktop PC, all-in-one computer, laptop or Apple Mac, Norm's Computer Services is here to help you out. You won't even need to leave the comfort of your own home, office or workplace as I come to you.

laptop repairs

Desktop PC & Laptop Repairs West End

Norm’s Computer Services offers both desktop PC repairs and laptop repairs in West End. Some of the issues faced by desktop computers and laptops are the same. Both can have issues with the operating system, with internet connectivity, with email handling, with printing, and any number of other software-related problems. As far as hardware problems go, they can face rather different issues. A desktop computer will often have a separate graphics card, which isn’t as likely with a laptop. On the other hand, laptops have their own keyboard, touchpad and screen, any of which can cause problems.

Of course, desktop computers and laptops come in all shapes and sizes. A desktop computer can be a tower or an all-in-one. It can be a simple off-the-shelf machine or an expensive gaming computer. Likewise a laptop can be a basic 11" model, or it can be a 17" gaming laptop, or anything in between. Whatever type of computer you have in West End, I'm here to help if something's gone wrong with it.

Computer repairs provided by Norm's Computer Services in West End aren’t confined to just Windows PC repairs and laptop repairs. I also offer repairs for Apple Mac computers, so that means both iMac repairs and MacBook repairs.

West End Computer Repairs & More

computer repairs

Whatever's gone wrong with your computer, whether it's a Windows PC or an Apple Mac, the good news is that there's always a solution. Even if it won't start up, it's rarely as dead as you  think it might be. Startup problems, performance issues, viruses and malware, whatever the problem, I'm here to help.

computer setup

Have you got a new computer for your home or business? I can help you with configuring your desktop PC, laptop or Mac so that you have access to the internet, your emails are coming in, you've got all the right software, you’re printing successfully, and whatever else you might need.

computer upgrades

Computer upgrades can work wonders. Your computer could actually end up running better than it's ever done before and for a much lower cost than buying a new one. Software upgrades typically give you improved functionality whilst hardware upgrades major on speed.

malware & virus removal

Unfortunately computer viruses and malware are a fact of life. You may be affected by a virus if your computer’s running too slowly or behaving in other unusual ways. I can remove viruses and malware for you, and also secure your computer again following an intrusion.

computer health checks

It’s a good idea to schedule a regular ‘check-up’ for your computer. As you surf the internet, receive emails, install applications and add other bits and pieces to your computer’s hard drive it can easily become cluttered and messy. I can help you with checking its health and cleaning it up.

computer networking

Nowadays we have more and more devices which connect to the internet - computers, phones, tablets, iPads, smart tv's etc. I can assist you with installing and setting up your router and any additional bits and pieces you may need so that all your devices connect to the internet reliably.

As far as computer repairs go, if you're in West End and you have any of the issues or problems listed on my Computer Repairs page, please don't hesitate to get in touch. I've listed there a number of startup problems, a range of performance issues, some symptoms of malware and viruses, and a few other issues you might encounter. This is by no means an exhaustive list, so if your problem is something I haven't listed, just give me a call or email me. I have a wealth of experience and currently complete more than a thousand jobs a year, so there's a good likelihood that I'll have seen your problem before. I'm here to help.

computer repair testimonials

What People Say

"Norm is excellent at what he does! I wanted to rescue photos and data from my 2012 Mac laptop that had all but died and was so slowww. Norm gave me a couple of options and all reasonably priced. The bonus? Norm comes to you! I live a bit outside his usual region, and I am so grateful he was able to accommodate an appointment for me. Norm is friendly, polite, professional. The service is great. The outcome is great - my Macbook Pro now has a new hard drive, works as fast as the day I got it (almost a decade ago), and I've been able to save everything I wanted from it. Norm provides great local business service - the best I've seen - he is so good, I think he needs to clone himself so everyone can get top quality PC service!" - Danni

Norm's Computer Services also has a number of external reviews. These result in a 5 star rating based on 141 reviews across a range of sites, including Facebook, Google Business Profiles, Oneflare, Truelocal and Yellow Pages. I've created a summary review page listing these reviews.

Norm's Computer Services comes to you with no call-out fee not just in West End, but in the surrounding suburbs of Auchenflower, Highgate Hill, Milton, South Brisbane, St Lucia and Toowong.

Are you searching for a computer repair service near you in West End? If you're looking for a computer technician in West End, or any of the suburbs nearby, please don't hesitate to get in touch. I'm here to provide you with all sorts of computer help in West End.

Frequently Asked Questions

Can you come to my home in West End to repair my computer?

Yes absolutely! Norm’s Computer Services is a mobile service offering home computer repairs in West End, as well as business computer repairs. The vast majority of repairs are carried out at the home or workplace of clients. Only occasionally would I take a computer away, and only in cases where significant additional time and effort may be required.

Can I bring my computer to you in West End for repair?

Norm’s Computer Services is a mobile computer repair service. As a result, I spend my time on the road travelling from one job to the next in various suburbs throughout Brisbane, Ipswich, Logan and the Redlands. Most jobs are carried out at the homes of clients or at business premises. If neither of these options is convenient to you, I can collect your computer from either your home or workplace and return it to you after it’s been repaired. In this case you won’t need to bring the computer to me as I’ll come to you.

Do you repair desktop tower PC's in West End?

Desktop tower computers are actually the most straightforward to repair as they are readily disassembled and any of the constituent parts can be replaced if required. These may include the hard drive/SSD, the power supply unit (PSU), the graphics card, the RAM (memory), the motherboard or the CPU, or even the case itself.

Do you repair all-in-one desktop computers in West End?

All-in-one desktops are normally assembled in a similar fashion to laptops, with much of the functionality residing on the system board. As with laptops, Norm’s Computer Services offers various sorts of repairs for all-in-one computers.

Do you repair laptops in West End?

Unlike desktop computers, the constituent components of laptops may not be as readily accessible. For example, the power supply circuitry and the graphics are likely to be part of the system board. Nevertheless it’s normally possible to replace failed hard drives and RAM. In the case of a system board failure it may not be cost-effective to replace the board. Norm’s Computer Services offers all sorts of laptop repairs but does not replace damaged screens or carry out mechanical repairs such as broken hinges.

Do you repair Apple Mac computers in West End?

I’m an Apple-certified support professional and I offer repairs for all sorts of Mac’s, primarily iMac’s and MacBooks. Mac repairs can be expensive due to the cost of the hardware but something like a hard drive replacement/upgrade or power supply replacement is relatively straightforward and not that expensive.

How do your prices for computer repairs in West End compare to those of your competitors?

You’re welcome to peruse the websites of other local computer repair professionals to check their pricing. If you do so, you will find the prices charged by Norm’s Computer Services to be highly competitive. It is possible to find cheaper prices, however those offering significantly lower prices are much less likely to be providing a professional computer repair service. It’s more likely that they are simply supplementing their regular income by offering a computer repair service on a part-time basis.

How much does it cost to have a laptop repaired in West End?

My pricing begins at $120 and this entitles you to one hour of troubleshooting time. If the laptop has a straightforward software issue it's likely to be resolved within this time. If, on the other hand, it has a more complex software issue, this may require more intensive troubleshooting or even a reinstall of Windows. In these cases you may be looking at something in the region of $120-$180 for labour. As far as parts go, Solid State Drives (SSD’s) start at just $39 for a 256 GB drive.

Do you offer a same day computer repair service in West End?

I always try to have some availability each day for jobs booked on the day. If you'd like a same day repair then please try to get in touch on the morning of that day. If I'm fully booked I would normally be able to assist you the following day.

Can I make a booking online for a computer repair in West End?

Yes just use the 'Book Online' link and select a suitable timeslot for your booking.

Do you offer computer maintenance in West End?

Norm’s Computer Services offers computer maintenance, health checks and tune-ups for all sorts of computers – desktop and all-in-one PC’s, laptops and Apple Mac’s. I’m happy to come to you with no call-out fee in West End.

I need a PC technician in West End. Can you help?

Norm’s Computer Services offers computer technician services for Windows desktop PC’s and laptops. I’m happy to come to you to assist you with PC repairs in West End.

Do you offer other computer services in West End as well as computer repairs?

Norm’s Computer Services is a computer repair and IT support business and provides a whole range of computer services in West End. In addition to repairs of desktop PC’s, laptops and Mac’s, I offer setup of new computers, computer upgrades, virus removal and computer health checks and tune-ups. I can assist with almost anything you can think of related to computers and support both home-based users and small businesses in West End.

Do you have a lot of experience in computer repairs?

At the time of writing I've been operating Norm's Computer Services (previously named Norm's Computer Repairs) full-time for four and a half years with more than 4000 jobs completed. I'm currently undertaking more than a thousand jobs a year so I do have plenty of experience in computer repairs. Check out my About page for more details about my qualifications and career.

Do you provide business IT support in West End?

Norm's Computer Services offers professional IT support for both residential and business clients in West End. Business IT support provided includes troubleshooting computer problems, installation and setup of computers and equipment, upgrades of systems and software, internet and networking support, and lots more.

Can you assist me with the setup of my new computer in West End?

I regularly assist clients with setup of new computers. Normally this involves installing the applications you require, getting your emails and your printer up and running and, of course, copying any essential data and files across from your old computer.

Can you upgrade my computer in West End?

Computer upgrades are one of my specialities and I offer upgrades for both Windows PC's and Apple Mac computers. These include software upgrades, such as an upgrade of your computer's operating system, and hardware upgrades, such as replacing your old hard drive with a Solid State Drive (SSD).

I think my computer may have a virus. Can you assist me in removing it?

Computer viruses and malware are all too common and Norm's Computer Services offers a computer virus removal service in West End. This usually requires less than an hour and at the end of this time I'll have your computer cleaned up and functioning as it should once again.

My home network in West End isn't working well and I'm having WiFi issues. Can you assist?

As an IT support business, Norm's Computer Services offers all sorts of computer-related assistance in West End. This includes home network support. I'd be happy to assess your current home network setup in West End to resolve any specific issues and to advise you on improving your network performance, including your WiFi.

Can you do anything to speed up a slow computer in West End?

There are various reasons why a computer may be running too slowly. The slowness may be the result of a software issue, such as having too many applications running, a virus, or corruption of your operating system. Alternatively it may have a hardware cause, such as an ageing hard drive, or lack of memory (RAM). Whatever the case, Norm's Computer Services can assist you with speeding up your slow computer in West End and, in many cases, leave you with your computer running faster than it ever did before.

Can you assist me with email problems in West End?

Email issues are fairly common, particularly when using an email client program such as Microsoft Outlook. You may be unable to receive emails or to send emails, or perhaps both of these. Norm's Computer Services can assist you with whatever difficulties you're having with your emails in West End.

I'm having problems installing my printer on my computer in West End. Is this something with which you're able to assist?

Printer and scanner issues are remarkably common. It may be that you've been able to get your new device printing successfully but you've been unable to implement the scanning functionality. Or perhaps you don't know where to start with setting up your new printer at all. Whatever the case, Norm's Computer Services can help you to get your printer up and running at your home or business in West End.

Can you replace my laptop battery in West End?

Whether your machine is an Acer, Asus, Dell, HP or Lenovo, Norm's Computer Services can come to you to to assist you with your laptop battery replacement.

Nothing appears on the monitor when I switch on my desktop computer. Can you help?

When your monitor doesn't display anything after powering on your computer, it can be an issue with the monitor itself, with the cable, or with the computer's hardware. Whatever the case, Norm's Computer Services can assist you with resolving your monitor issue in West End, and getting your computer up and running again.

Can you install Windows 11 on my computer in West End?

I can upgrade your Windows 8 or Windows 10 PC to Windows 11, even if the computer has reported that it doesn't meet the minimum system requirements to run Windows 11.

Are computer repairs worth it?

We live in a throwaway society but, regardless of this, a computer repair is usually worth it. Even older computers can be repaired, as long as the parts are still available. After inspecting your computer to ascertain the remedy required, I would inform you as to whether I think a repair is cost-effective, or whether it would be better simply to recover your data and move on to a new machine. In some cases your computer will perform better after being repaired than it did when you first bought it. This is particularly the case if you have its traditional hard drive replaced with a Solid State Drive (SSD).

Is it cheaper to repair or replace a computer?

In most cases it will be significantly cheaper to repair your computer than to replace it. Software issues are generally resolved within an hour, unless a reinstall is required. A reinstall of Windows or the macOS is the most radical method for resolving software issues but it is almost guaranteed to eliminate issues and usually requires 30-45 minutes. As far as replacement parts go, the only case where I would normally recommend replacement of the computer is if a new motherboard/system board is required.

Is it cheaper to replace a hard drive or buy a new computer?

I carry out frequent replacements of hard drives with Solid State Drives (SSD’s) and can thoroughly recommend such a repair/upgrade. The cost of SSD’s has come down significantly in recent years and I could have your computer up and running with a new SSD and a fresh installation of Windows for as little as $159. This is a great way to breathe new life into an old computer and much less expensive than buying a new one.

My computer is quite old and has various issues. Is it worth repairing or should I get a new one?

I’m a big fan of breathing new life into old computers but I guess it depends on how much you want to spend and whether you would actually prefer to have a new computer. In general it’s less expensive to repair an old computer as most issues are readily resolved using whatever replacement parts might be required. An exception to this rule would be the failure of a motherboard/system board in which case I would normally recommend the purchase of a new computer.

Is a 10 year old computer worth fixing?

It very much depends on what are the issues with the 10 year old computer. For example, if the only issue is a failed hard drive or slowness due to the age of the hard drive, this can be readily rectified by replacing the hard drive with a Solid State Drive (SSD). If, on the other hand the motherboard has failed, then it's likely that it wouldn't be worth repairing the computer. I'd be happy to inspect your old computer and to let you know what is possible.

computer repair near me

Contact Norm Today

Norm's Computer Services offers all sorts of computer repairs, services and upgrades in a wide range of suburbs throughout greater Brisbane.

Why not schedule your computer repair in West End today?

You can contact me in any of the following ways, or fill in the form on the Contact page to make an enquiry.

Call me on 0433 997 267
Email norm@normscomputerservices.com.au
Visit the Book Online page to make an appointment

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