I don't charge a call-out fee for the suburbs I cover but simply flat-rate prices based on the time I spend working on your computer, plus of course the cost of any additional hardware or software that might be required.
The minimum time period is three quarters of an hour and, if the work is done within this timeframe, I'll be available to deal with any other issues you may have in order to give you full value for money. The charge for this 45 minute period is $90 and for residential customers GST is already included in this price.
If the job requires more than 45 minutes, the charge is just $25 for each additional quarter hour (or part thereof) spent working on your issue. Once again GST is included in this price for residential customers.
I'll make sure you understand the potential cost upfront, based on our initial discussion about what you need, before arranging to come. If you wish you can observe as I get to the bottom of your issue and I'll keep you informed about everything I'm doing. I can guarantee you a speedy, friendly and efficient service and aim to leave you more than satisfied with the outcome, whether it's a computer repair or any of the other services I offer.
I can receive payment using credit card, bank card, cash, cheque, PayPal or via a bank transfer.